Emojis & Standardization
Have you ever been surveyed about service you received at a restaurant or shop? Has anyone ever filled out a survey about you? Are you the type of person who gives a 3 if you are content with service but not overwhelmed with joy? Those people are "3-Givers". Or are you the type who gives a 5 if you are content? Ah, "5-Givers". Bless them for their score-inflating generosity... 😀 If you are being surveyed, you probably just assume you are answering the same way everyone else does. However, if you are on the receiving end of those results, you have a vested interest in things being answered uniformly, especially if those results are taken into consideration when promotions and raises come around! This week I asked a couple of my coworkers how they answer surveys and found out that one is a 3-Giver and one is a 5-Giver. They are both intelligent, and I was actually a little surprised by their answers. I would have thought the opposite about them. Jus